How Bbrok works

Your patients book, reschedule and cancel entirely inside WhatsApp — no app, no phone calls — in English plus 7 Indian languages. They scan the QR code on your printed poster and they're booking; there's no WhatsApp number for you to set up. Everything else runs from one dashboard. Here's a screen-by-screen tour of what that dashboard does.

1

Appointments — your live queue

Every appointment lands here the moment a patient books, in token order. Tap a booking to open it, mark it completed or cancel it (the patient is notified), and filter by day or session.

The Bbrok Bookings page: Upcoming / Completed / Cancelled / All tabs, date and session filters, and a table of appointments by day.

2

Add an appointment yourself

A patient at the counter or on a call? Tap Add booking to hand out a token by hand — name, phone, day and session — exactly like a WhatsApp booking. In a multi-doctor clinic you choose which doctor it's for.

The Add booking form: one field taking a phone number or patient ID, then name, day and session, for walk-in or phone patients.

3

The patient record

Open any visit to keep a full record — no second software needed. Everything saves automatically as you type.

  • Diagnosis / complaints and free-text advice.
  • Vitals — height, weight, BP, pulse and temperature.
  • Medicines with timing (morning / afternoon / night), before or after food, and duration — names auto-complete as you type.
A consultation record: diagnosis, vitals (height, weight, temperature), the treatment table, and advice — auto-saved.

4

Printable prescription — and receipt

Tap Print for a clean prescription you can print or save as a PDF — clinic header, patient details, diagnosis, vitals and the medicine table, with the doctor's name and speciality on it.

The same record has a Charges section: list what the visit cost, item by item, and Print receipt gives the patient a receipt on the same headed paper. Keep your usual fees in Settings and they fill themselves in. Bbrok never takes the money — you're paid at the clinic as always; this is just the record and the printed slip. (Healthcare is GST-exempt, so it's a receipt for payment received, not a tax invoice.)

A printable prescription: clinic header, patient and doctor details, diagnosis, and the treatment table, ready to print or save as PDF.

5

Multiple doctors, one clinic

One subscription covers your whole team, at no extra cost. In Settings → Doctors you add, edit, pause or remove doctors — name, speciality and login.

  • Each doctor gets their own login, working hours and token queue, so bookings never mix.
  • When two or more are accepting bookings, patients pick a doctor first on WhatsApp.
  • The owner sees every doctor's bookings (with a doctor column and filter); each associate sees only their own.
  • A patient holds one active booking across the clinic — no double-booking two doctors.
The Doctors page: each doctor with their name, speciality and login, an accepting-bookings toggle, and edit / reset / delete controls.

6

Patients & history

Search any past patient by name or phone and open their full visit history — every booking and any records you kept. The owner can export all patient data as JSON anytime.

The Patients page: search by name or phone, a list of patients with age, sex and last booking, an Export JSON button, and a View link per patient.

7

Analytics at a glance

See how your clinic's running — bookings, completions, cancellations and no-shows over time, so you can spot busy days and trends.

The Stats page: headline numbers and charts for bookings, completions, cancellations and no-shows over time.

8

Settings — set it up your way

Four tabs, so you go straight to the thing you came for. My profile — your clinic's details, booking number and clinic code at a glance. Doctors — your team. Charges — the standard fees that fill in your receipts. WhatsApp — everything that shapes bookings: your own session hours (morning / afternoon / evening), which days you take bookings, the average consultation time behind each patient's arrival window, the languages you offer, how far ahead patients can book, and a one-tap Accepting bookings pause. Your hours are your own; the languages and booking window are clinic-wide and owner-only.

The Settings page: accepting-bookings toggle, session hours, booking days, average consultation time and the languages the clinic offers.

9

Runs on autopilot

Some things you never have to touch:

  • Automatic reminders — a few hours before a visit, the patient gets a WhatsApp reminder with their token and arrival window, which noticeably cuts no-shows.
  • No-show handling — repeat no-shows are managed for you, so your slots don't go to waste.
  • Self-service reschedule & cancel — patients sort it out in WhatsApp, so the front-desk phone stops ringing.

Your data stays secure

Encrypted in transit and at rest, hosted in India, with role-based access — any records you keep are visible only to your clinic, never shared or sold.

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